These Terms and Conditions govern your use of [Website Name] at [website URL] and your purchase of digital products, templates, files, scripts, documentation, and related services from us.
By using this website or purchasing a product, you agree to these Terms and Conditions. If you do not agree, please do not use this website or purchase our products.
1. About us
This website is operated by:
Business name: Leakonic
Website: leakonic.com
Email: info[at]leakonic.com
2. Our products
We sell digital products and related services, including ecommerce dashboard templates, Looker Studio templates, BigQuery SQL scripts, setup guides, documentation, and optional installation support.
Product descriptions, screenshots, feature lists, requirements, and package details are provided on the relevant product page. We try to keep all product information accurate, but minor differences may exist between screenshots, examples, and the final downloadable files.
3. Digital product requirements
Some products require third-party tools or accounts to work correctly. For example, our ecommerce dashboard packages may require:
- Google Analytics 4 with ecommerce tracking
- Google BigQuery with GA4 export enabled
- Google Looker Studio
- Access to the relevant Google accounts and data sources
You are responsible for making sure you meet the product requirements before purchase.
If your GA4 tracking, BigQuery export, ecommerce events, or data quality are incomplete or incorrectly configured, the product may not show complete or accurate results.
4. Orders and payment
All prices are shown on the product page and may be displayed in US dollars or Euro.
Payment is collected through the payment methods available at checkout. We may use third-party payment processors such as WooPayments, Stripe, PayPal, or other payment providers.
Your order is confirmed once payment has been successfully completed and accepted.
We reserve the right to refuse or cancel an order if there is a payment issue, suspected fraud, pricing error, technical error, or misuse of the website.
5. Digital delivery
After successful payment, you will receive access to the purchased digital product by download link, order page, email, or another delivery method shown at checkout.
Because our products are digital, no physical item will be shipped.
Please download and store your files safely. We may limit download availability, download attempts, or access periods where stated on the product page.
6. Licence and permitted use
When you purchase a digital product, you receive a personal or business licence to use it for your own website, store, project, or internal reporting needs.
Unless clearly stated otherwise, you may:
- download and use the purchased files;
- connect the template to your own data sources;
- adapt the dashboard for your own internal business use;
- use the SQL script and documentation for your own project.
You may not:
- resell, redistribute, share, sublicense, or give away the product files;
- upload the files to public marketplaces, file-sharing platforms, or template libraries;
- claim the product as your own original template for resale;
- use the product to create a competing template or digital product for sale;
- remove copyright, branding, or ownership notices where present.
7. Installation support
Some product options may include installation support.
If installation is included, we will help connect the dashboard to your GA4 BigQuery export and Looker Studio account, according to the package description.
Installation does not include:
- fixing missing or incorrect GA4 ecommerce tracking;
- setting up GA4 from scratch;
- configuring your full BigQuery environment from scratch;
- custom analytics consulting;
- custom dashboard development;
- SEO, GEO, attribution, or product-level analytics unless explicitly included;
- ongoing support unless stated on the product page.
You are responsible for providing the access, permissions, and information needed to complete installation.
8. Refunds and cancellation
Refunds are handled according to our Refund and Returns Policy.
Because our products are digital, refunds may be limited once the product has been downloaded, accessed, or delivered.
For UK and EU customers, online buyers generally have a 14-day withdrawal period for many distance purchases, but special rules apply to digital content supplied immediately. UK guidance says customers should confirm before downloading or streaming digital content that they agree to instant access and understand they may lose the 14-day right to cancel. EU consumer guidance also explains the general 14-day right of withdrawal for distance purchases.
9. Accuracy of analytics results
Our products are designed to help you analyse ecommerce performance, but they do not guarantee specific results, revenue increases, conversion improvements, or business outcomes.
The accuracy of the dashboard depends on the quality, completeness, and structure of your data.
You are responsible for checking the data, interpreting results, and making business decisions based on your own judgement.
10. Third-party platforms
Our products may rely on third-party platforms such as Google Analytics, BigQuery, Looker Studio, WooCommerce, Shopify, payment providers, or other tools.
We are not responsible for downtime, changes, pricing, limits, data issues, API changes, or account restrictions caused by third-party platforms.
If a third-party platform changes how its service works, some parts of the product may need updates or may stop working as expected.
11. Intellectual property
All product files, templates, scripts, documentation, page content, images, branding, and other materials on this website are owned by us or licensed to us, unless stated otherwise.
You must not copy, reproduce, modify, sell, distribute, or exploit our content or products except as allowed by these Terms.
12. User accounts
If the website allows customer accounts, you are responsible for keeping your login details secure.
You must not share your account access with others or use another person’s account without permission.
We may suspend or close accounts that are used for fraud, abuse, unauthorized sharing, or violation of these Terms.
13. Support
We may provide support by email or another method stated on the product page.
Support may include help with downloads, access issues, basic setup questions, or installation where purchased.
Support does not include custom development, analytics consulting, fixing your website tracking setup, or building additional reports unless separately agreed.
14. Prohibited use
You must not use this website or our products to:
- break any law or regulation;
- infringe intellectual property rights;
- upload or distribute malware, harmful code, or abusive content;
- attempt to access restricted parts of the website;
- interfere with website security or performance;
- misuse digital downloads or share them without permission;
- copy or resell our products without authorization.
15. Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, special, or consequential losses, including loss of profit, loss of revenue, loss of data, loss of business opportunity, or business interruption.
Our total liability for any claim related to a product purchase will not exceed the amount you paid for that product.
Nothing in these Terms excludes liability where it would be unlawful to do so.
16. No professional advice
Our products and content are provided for informational, reporting, and business analysis purposes only.
They do not constitute legal, tax, financial, accounting, or professional advice. You should seek professional advice where needed.
17. Changes to products and website
We may update, change, remove, or discontinue products, content, pricing, features, or website functionality at any time.
If you have already purchased a product, your access will be governed by the product terms that applied at the time of purchase, unless an update is provided voluntarily.
18. Changes to these Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated “Last updated” date.
Continued use of the website after changes are published means you accept the updated Terms.
19. Governing law
These Terms are governed by the laws of Spain.
Any disputes will be handled by the courts of Spain/Barcelona, unless applicable consumer protection laws give you rights to bring a claim elsewhere.
20. Contact us
For questions about these Terms and Conditions, contact us at:
Leakonic
Email: info[at]leakonic.com
Website: leakonic.com